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Terms & Conditions
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  1. Agreement
  1.1 These terms and conditions form the basis of the agreement between you and Ola together with all other conditions set out in the website
  1.2 By making the deposit payment of 50%, howsoever made, it will be deemed that you have read all the booking terms and conditions and agree to be bound by them. You agree that you are over 18 years of age and that you accept full responsibility for all payments due and for the consequences of any actions of all persons who will use the property during your holiday.
  2. Booking
  2.1 Ola will confirm the booking on receipt of the Booking Form and a deposit 50% of the holiday rental fee ("the deposit").
  2.2 Once Ola has confirmed the booking from you and has received the deposit then an agreement exists between us on these terms and conditions.
  2.3 Ola will accept a provisional booking and reserve the property for your holiday provided that we receive the deposit from you within 7 working days.
  2.4 If the holiday is due to start within 8 weeks of the date of booking the total of the holiday rental fee is payable at the time of booking.
  2.5 No subsequent changes may be made to any part of the Booking Form without Ola's express written approval.
  3. Final Payment
  3.1 The balance of the holiday rental fee less any deposit will become due eight weeks before the start of the holiday. Ola will not send you a reminder or a receipt unless you have requested one and sent us a stamped addressed envelope at the time of booking. If the balance is not received on time Ola reserves the right to cancel your booking and retain the deposit.
  4. Cancellation
  4.1 You may cancel your booking at any time. Cancellation must be communicated to us in writing and takes effect from the date received by us. In the event of cancellation then the following charges become applicable.
Less than two weeks prior to arrival date - 100% of full cost
Between two and four weeks prior to arrival date 75% of full cost
More than four weeks prior to arrival dates - 50% of full cost
  4.2 Ola does not operate any scheme of cancellation or travel insurance and you should obtain your own insurance cover for the holiday.
  4.3 Ola reserves the right to cancel the booking any time in the event of circumstances beyond the reasonable control of Ola or if in the reasonable opinion of Ola it is necessary to undertake essential works at the property. In these unlikely circumstances Ola will endeavour to offer a suitable alternative Ola holiday. If no such alternative holiday is agreed between us then Ola will refund in full all money received by us for the booking. Ola will not otherwise be liable for any loss incurred by you as a result of the cancellation.
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  5. Change of Booking
  5.1 Ola will endeavour to assist you in a transfer of a booking to an alternative property or an alternative date at your request and an administrative charge of £50 will be made in such a case in addition to any increased rent due on the alternative property.
  6. Occupation of Property
  6.1 You must not use the property for any purpose other than that of a holiday. Functions, celebrations, ceremonies and parties are not permitted without the written permission of Ola.
  6.2 The number of people staying in the property must not exceed the maximum number stated on the website and the use of tents or sleeping in motor vehicles adjacent to the property is not permitted.
  6.3 You must not use the property for any activity or in such a way as to cause nuisance or annoyance to Ola, its visitors or its neighbours.
  6.4 You and your guests must comply with any reasonable regulations relating to the property, or the site within which the property is situated, which will be communicated to you on your arrival at the property.
  7. Your Obligations
  7.1 You agree to keep the property and its contents in the same condition and repair as on your arrival at the property and to pay to Ola upon written demand any costs incurred in making good any loss or damage to the property or its contents caused by your action or omission or that of any guest accompanying you.
  7.2 Only the guests named on the booking form are permitted to use or stay in the property.
  7.3 Smoking is not allowed in or around the property.
  7.4 Illegal drugs must not be used or kept at the property.
  7.5 No pets are permitted at the property. Do not encourage stray animals to come to the property by feeding them or leaving left over food in the open.
  7.6 You must allow anyone authorized by Ola to enter the property during the holiday. Ola will endeavour to give you reasonable notice of such a visit except in an emergency when immediate access must be allowed.
  7.7 You must ensure that the property is left in a clean and tidy condition on your departure at the end of your holiday. Ola may make a charge for any additional cleaning if this is considered necessary.
  8. Ola's Right to Refuse/Terminate
  8.1 Ola reserves the right to refuse any booking.
  8.2 Ola reserves the right to terminate this agreement and ask you and your guests to leave immediately if this is deemed necessary by Ola as a result of your behaviour or that of your guests or any other material breach by you of the terms of this Agreement.
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  9. Arrival and Departure
  9.1 The holiday rental period begins at 3.00pm on the first day of the booking period and ends at 10.00am on the day of the departure. If your stay extends beyond this period you may be subject to a charge for the additional days.
  10. Description and facilities
  10.1 Ola will endeavour to inform you at the time of booking of any changes to the website description of the property or of any events which may be taking place at its site near the property during your holiday. Ola does not accept any liability for any works or activity of any sort occurring on its premises adjoining or neighbouring the property.
  11. Tenancy
  11.1 This Agreement is for the purposes of a holiday rental only and does not create the relationship of Landlord and Tenant between you and Ola. You will not be entitled to a tenancy or to any other form of statutory security of tenure as a result of this Agreement.
  12. Complaint
  12.1 If you have any cause for complaint during your holiday at the property please notify the Housekeeper who will make all reasonable efforts to assist and resolve the issue. Ola will not normally make any refund or recompense in respect of a complaint made after departure if the complaint was not made known to the Housekeeper during the holiday rental period.
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  13. Lost Property
  13.1 Ola shall not be responsible for loss or damage to any of your belongings or for any injuries sustained by you or any of your guests unless caused by the negligence or default of Ola.
  14.Data Protection
  14.1 All personal data provided to Ola will be held and processed in accordance with the requirements of the 1998 Data Protection Act. We will keep your personal data safe and secure.
We will not share it with other organisations without your knowledge and consent, unless required by law to do so.
Back
  1. Agreement
  1.1 These terms and conditions form the basis of the agreement between you and Ola together with all other conditions set out in the website
  1.2 By making the deposit payment of 50%, howsoever made, it will be deemed that you have read all the booking terms and conditions and agree to be bound by them. You agree that you are over 18 years of age and that you accept full responsibility for all payments due and for the consequences of any actions of all persons who will use the property during your holiday.
  2. Booking
  2.1 Ola will confirm the booking on receipt of the Booking Form and a deposit 50% of the holiday rental fee ("the deposit").
  2.2 Once Ola has confirmed the booking from you and has received the deposit then an agreement exists between us on these terms and conditions.
  2.3 Ola will accept a provisional booking and reserve the property for your holiday provided that we receive the deposit from you within 7 working days.
  2.4 If the holiday is due to start within 8 weeks of the date of booking the total of the holiday rental fee is payable at the time of booking.
  2.5 No subsequent changes may be made to any part of the Booking Form without Ola's express written approval.
  3. Final Payment
  3.1 The balance of the holiday rental fee less any deposit will become due eight weeks before the start of the holiday. Ola will not send you a reminder or a receipt unless you have requested one and sent us a stamped addressed envelope at the time of booking. If the balance is not received on time Ola reserves the right to cancel your booking and retain the deposit.
  4. Cancellation
  4.1 You may cancel your booking at any time. Cancellation must be communicated to us in writing and takes effect from the date received by us. In the event of cancellation then the following charges become applicable.
Less than two weeks prior to arrival date - 100% of full cost
Between two and four weeks prior to arrival date 75% of full cost
More than four weeks prior to arrival dates - 50% of full cost
  4.2 Ola does not operate any scheme of cancellation or travel insurance and you should obtain your own insurance cover for the holiday.
  4.3 Ola reserves the right to cancel the booking any time in the event of circumstances beyond the reasonable control of Ola or if in the reasonable opinion of Ola it is necessary to undertake essential works at the property. In these unlikely circumstances Ola will endeavour to offer a suitable alternative Ola holiday. If no such alternative holiday is agreed between us then Ola will refund in full all money received by us for the booking. Ola will not otherwise be liable for any loss incurred by you as a result of the cancellation.
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  5. Change of Booking
  5.1 Ola will endeavour to assist you in a transfer of a booking to an alternative property or an alternative date at your request and an administrative charge of £50 will be made in such a case in addition to any increased rent due on the alternative property.
  6. Occupation of Property
  6.1 You must not use the property for any purpose other than that of a holiday. Functions, celebrations, ceremonies and parties are not permitted without the written permission of Ola.
  6.2 The number of people staying in the property must not exceed the maximum number stated on the website and the use of tents or sleeping in motor vehicles adjacent to the property is not permitted.
  6.3 You must not use the property for any activity or in such a way as to cause nuisance or annoyance to Ola, its visitors or its neighbours.
  6.4 You and your guests must comply with any reasonable regulations relating to the property, or the site within which the property is situated, which will be communicated to you on your arrival at the property.
  7. Your Obligations
  7.1 You agree to keep the property and its contents in the same condition and repair as on your arrival at the property and to pay to Ola upon written demand any costs incurred in making good any loss or damage to the property or its contents caused by your action or omission or that of any guest accompanying you.
  7.2 Only the guests named on the booking form are permitted to use or stay in the property.
  7.3 Smoking is not allowed in or around the property.
  7.4 Illegal drugs must not be used or kept at the property.
  7.5 No pets are permitted at the property. Do not encourage stray animals to come to the property by feeding them or leaving left over food in the open.
  7.6 You must allow anyone authorized by Ola to enter the property during the holiday. Ola will endeavour to give you reasonable notice of such a visit except in an emergency when immediate access must be allowed.
  7.7 You must ensure that the property is left in a clean and tidy condition on your departure at the end of your holiday. Ola may make a charge for any additional cleaning if this is considered necessary.
  8. Ola's Right to Refuse/Terminate
  8.1 Ola reserves the right to refuse any booking.
  8.2 Ola reserves the right to terminate this agreement and ask you and your guests to leave immediately if this is deemed necessary by Ola as a result of your behaviour or that of your guests or any other material breach by you of the terms of this Agreement.
TOP
  9. Arrival and Departure
  9.1 The holiday rental period begins at 3.00pm on the first day of the booking period and ends at 10.00am on the day of the departure. If your stay extends beyond this period you may be subject to a charge for the additional days.
  10. Description and facilities
  10.1 Ola will endeavour to inform you at the time of booking of any changes to the website description of the property or of any events which may be taking place at its site near the property during your holiday. Ola does not accept any liability for any works or activity of any sort occurring on its premises adjoining or neighbouring the property.
  11. Tenancy
  11.1 This Agreement is for the purposes of a holiday rental only and does not create the relationship of Landlord and Tenant between you and Ola. You will not be entitled to a tenancy or to any other form of statutory security of tenure as a result of this Agreement.
  12. Complaint
  12.1 If you have any cause for complaint during your holiday at the property please notify the Housekeeper who will make all reasonable efforts to assist and resolve the issue. Ola will not normally make any refund or recompense in respect of a complaint made after departure if the complaint was not made known to the Housekeeper during the holiday rental period.
TOP
  13. Lost Property
  13.1 Ola shall not be responsible for loss or damage to any of your belongings or for any injuries sustained by you or any of your guests unless caused by the negligence or default of Ola.
  14.Data Protection
  14.1 All personal data provided to Ola will be held and processed in accordance with the requirements of the 1998 Data Protection Act. We will keep your personal data safe and secure.
We will not share it with other organisations without your knowledge and consent, unless required by law to do so.
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